Global Security Systems Service Desk Analyst

**Global Security Systems Service Desk Analyst**

**Location:** Remote

**Salary:** $75,000-$80,000

The Global Physical Security Service Desk is responsible for safeguarding personnel, facilities, and assets across a global footprint. The Global Physical Security service desk supports and maintains enterprise physical security platforms, including access control, video surveillance, and associated infrastructure, ensuring high availability and operational reliability.

**Position Summary:**

The Global Security Systems Service Desk Analyst is a critical operational role responsible for ensuring the stability and performance of enterprise physical security systems. Acting as the central point of coordination, this role manages service requests from intake through resolution, performing advanced troubleshooting and orchestrating field response when necessary.

This position requires a blend of technical expertise, analytical thinking, an...