Global IT Support Analyst - 1st/2nd Line, VIP/Exec

PIXIE · distrito federal, distrito federal, Mexico

Location
distrito federal
Job Type
Full-time
Posted
June 05, 2026

Job Description

PIXIE is seeking an experienced IT Support Analyst to provide comprehensive support for global users, including VIPs and executives. The role involves troubleshooting hardware/software issues, managing Microsoft 365 technologies like Teams and SharePoint, and responding to tickets across various platforms.

This position requires 6-8 years of experience in IT Support or Helpdesk roles, with a focus on supporting a global workforce. Regional travel may be necessary as part of this role.

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