Global IT Service Desk Analyst – Remote Support

SoftwareONE Deutschland GmbH in Medellín seeks a Service Desk Analyst to provide first-level technical support. You will troubleshoot hardware and software incidents, assist with Windows 11 updates, and contribute to Service Desk productivity.

The ideal candidate has a degree in Systems and experience in remote technical support. We offer a supportive environment for career growth and a competitive benefits package, including hybrid work options.