Location
Staines-upon-Thames
Job Type
full-time
Posted
July 07, 2026
Job Description
Job Description
The Global Head of Installed Base is responsible for protecting, optimizing, and growing revenue from IFS's existing customer base. This leader will establish the strategic frameworks, governance structures, and operational disciplines that enable five regional teams to maximize the lifetime value of every IFS customer, through renewal excellence, license optimization, and the sustained growth of recurring revenue.
This is a strategy, governance, and program leadership role. Regional teams own customer relationships and execution. This leader owns the system, standards, and strategic direction that make them consistently effective.
Key Responsibilities
Strategic Frameworks & Installed Base Growth
- Define and own the global installed base strategy, covering renewal defense, license and consumption growth, recurring revenue expansion, and long-term customer value creation
- Establish the commercial fram...