Global Endpoint Farm Ops Engineer (12 month contract)

Job Summary

We are looking for an experienced support and operations professional to join our Enterprise IT (EAIT) group in Vancouver. This 12‑month contract role operates onsite five days a week. The primary focus will be improving deployment processes for endpoint farms, supporting hardware and endpoint devices, troubleshooting, and providing on‑call support for the local studio.

Responsibilities

• Operations
  • Continuously improve farm deployment processes and operational practices.
  • Work with the Operations Team to develop and refine support processes and technologies.
  • Partner with Development teams to design and enhance assisted and automated solutions.
• Support
  • Manage endpoint farms, including both devices and environments.
  • Troubleshoot, debug, and recover offline endpoints.
  • Install and decommission endpoints as required.
  • Perform firmware upgrades on suppo...