Global CX Specialist: Payroll & EOR Solutions

Justworks in Mexico City seeks a Customer Experience Specialist. You will be responsible for high-level customer support on international payroll and EOR cases, collaborating with various teams to enhance product performance and customer satisfaction.

The ideal candidate should have 4+ years in a customer-facing role and strong problem-solving abilities, alongside communication and technical skills. This role requires a detailed understanding of international support dynamics and a commitment to customer advocacy.