Global Customer Ops Specialist: AI & Escalations Lead

Razer (Asia-Pacific) Pte. Ltd in Singapore is on a mission to revolutionize gaming, looking for a customer operations lead. You will manage contact centre operations, drive KPI achievement, and handle escalations while implementing AI-driven improvements.

The ideal candidate possesses 2-4 years of experience in customer operations, with strong analytical and communication skills. A Bachelor's Degree in a related field is required, and fresh graduates are welcome to apply.