Global Cloud & Infrastructure Delivery Leader (AWS)

Role Overview
We are seeking an experienced Delivery Leader to drive successful delivery and adoption of IT Infrastructure Services (Cloud), ensuring customer satisfaction, retention, and growth. This role bridges client and delivery teams, driving service excellence and strategic value realization.

Key Responsibilities

• Lead infrastructure transformation initiatives including cloud adoption, automation, and modernization; deploy and configure cloud solutions (e.g., AWS)
• Drive cost optimization, efficiency improvements, and adoption of new technologies such as AIOps, hybrid cloud, and DevOps
• Ensure service excellence, 24x7 operational availability, and adherence to SLAs, KPIs, and contractual obligations
• Govern end-to-end ITIL processes including Incident, Change, Risk, and Configuration Management
• Act as primary interface for senior client stakeholders; manage governance, reporting, and escalations
• Le...