Global 24/7 Emergency Travel Care Supervisor

Viking Travel Care is seeking a dynamic Supervisor to support its 24/7 Assistance Alarm Centre teams, overseeing emergency medical and travel assistance across the globe for Nordic travellers.

You will supervise coordinators, ensure SLA/KPI adherence, and coordinate with medical providers and partners. Strong leadership and English plus a Nordic language are essential in a fast-paced, shift-based environment.