Location
Atlanta
Job Type
Full-time
Posted
July 11, 2026
Job Description
**Position Purpose:**
Responsible for the development and execution of gift card programs to generate incremental sales and orchestrate programs that utilize gift cards to resolve customer issues or provide supplemental customer benefits, e.g., rebate. May be responsible for support of programs to improve operational efficiencies and improve the customer experience. May lead portions of multiple, cross-functional projects and manage smaller, single-function projects. May manage the resolution process for complaints/issues with multiple dependencies or of an escalated nature.
**Key Responsibilities:**
+ 60% - Execution - Manage day-to-day operations: card production, card numbering and distribution, planogram maintenance, sales reporting, rebate management, PO tracking and payment, and special projects. Includes data gathering and root cause analysis.
+ 30% - Resolution Management - Manages the resolution process for issues that may require escalation and p...
Responsible for the development and execution of gift card programs to generate incremental sales and orchestrate programs that utilize gift cards to resolve customer issues or provide supplemental customer benefits, e.g., rebate. May be responsible for support of programs to improve operational efficiencies and improve the customer experience. May lead portions of multiple, cross-functional projects and manage smaller, single-function projects. May manage the resolution process for complaints/issues with multiple dependencies or of an escalated nature.
**Key Responsibilities:**
+ 60% - Execution - Manage day-to-day operations: card production, card numbering and distribution, planogram maintenance, sales reporting, rebate management, PO tracking and payment, and special projects. Includes data gathering and root cause analysis.
+ 30% - Resolution Management - Manages the resolution process for issues that may require escalation and p...