Location
Graz
Job Type
full time
Posted
July 10, 2026
Job Description
German-Speaking Customer Support Advisor (Inbound)
Location: Sofia, Bulgaria | On-Site (Hybrid available after 4 months based on performance)
About the Role
Join a leading customer support team supporting a prestigious Swiss telecommunications company. You'll assist customers via inbound calls, resolve inquiries, provide product and billing support, and identify sales opportunities while delivering an outstanding customer experience.
Key Responsibilities
- Handle inbound customer support calls in German
- Resolve billing, product, and technical inquiries
- Update customer information in internal systems
- Escalate complex cases when required
- Identify sales opportunities and maximize customer satisfaction
Requirements
- C2 German proficiency (spoken and written)
- Minimum B1 English
- Strong communica...
Ready to Apply?
Submit your application for German-Speaking Customer Support Advisor + €1,000 signing bonus + Relocation at Velenosi&Meredith
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