German speaking customer service agent - work in Sofia - paid relocation

Patrique Mercier Recruitment FR is pleased to offer an excellent opportunity for a German Speaking Customer Service Agent to join a dynamic team in Bulgaria. This role comes with a fully paid relocation package, making it ideal for individuals eager to advance their customer service career in a vibrant and international work environment.

Responsibilities

• Provide outstanding customer service to German-speaking clients via phone, email, and chat.
• Handle inquiries related to products, orders, returns, and general customer support.
• Resolve customer complaints efficiently and professionally to ensure high satisfaction.
• Maintain accurate documentation of customer interactions within the CRM system.
• Stay up-to-date with products and services to assist customers effectively.
• Collaborate with team members to enhance overall customer experience.
• Participate in training to continuously improve product knowledge and servi...