German-Speaking Customer Care Consultant - On-site

RoomRaccoon Hotel Tech is seeking a Customer Support Consultant to join our on-site team in Cape Town. You will support Benelux clients with German and English language fluency, delivering timely, high-quality assistance and troubleshooting issues with empathy.

You will collaborate with a global support group, handle inquiries via email, phone, and community forums, and work toward retention and satisfaction targets while gaining exposure to hotel technology and operations.