German-speaking assistance coordinator

We are hiring: International Assistance Coordinator (ACO) with German language skills

Employment Type: Permanent

Department: German Assistance

Join a Global Team Assisting Travellers Worldwide

Euro-Center Cape Town (Pty) Ltd. is the African Medical Assistance branch, part of a global company providing support for various International European insurance companies and their travellers.

About the role

Being a member of our team, you are responsible for assisting and helping travellers world-wide in difficult situations. Main tasks are contact with our clients, the patients, hospitals, ambulance companies, tour operators and others – main aim of balancing this communication flow, is to arrange the medical or travel need for the insured policyholder.

We are searching for reliable, open-minded and flexible team players with the ability to analyse a situation and to find a solution.

Key Responsibilities Communicate over the phone...