German Customer Care for Telecommunications Giant | Work and Live in Athens

Are you a German speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated German-speaking Customer Care to join an industry-leading digital solutions provider in Athens. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction.

If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free.

Key Responsibilities

• Handle customer inquiries and technical support related to mobile, internet, TV, billing, roaming, account access, and service activation.
• Provide sales and account management support by promoting relevant products, contract renewals, plan upgrades, and tailored offers.
• Manage customer retention and outbound sales conversations by...