Genomic Services Client Support Role

Join Blueprint Genetics' mission in healthcare as a Genomic Client Services Specialist based in Canada. This position excels in providing top-notch customer service focused on genetic testing inquiries.

In this role, you will become part of a dynamic team supporting Canadian clients at Blueprint Genetics. Your primary responsibilities include offering expert assistance on product orders and sample management. Collaboration with clinical and lab teams will be critical as you drive customer satisfaction and support the quality of services provided.

Key Responsibilities:
• Offer expert assistance for client inquiries on genetic testing
• Respond to communications via phone and email
• Ensure efficient order processing and quality control
• Accurately manage records within the CRM system
• Contribute to improving customer communication processes

Requirements:
• Bachelor’s or vocational degree in Life Sciences prefer...