General manager

Duties Financial Management Develop & manage approved budgets & operational forecasts. Monitor weekly & monthly financial performances. Control all operational & staffing costs. Maximize profitability via strict revenue management. Control departmental profit margins. Approve and manage all procurement requisitions. Guest Experience Management Personally engage with all Guests. Become the Brand Resolve all guest complaints and report theron. Oversee all online reputation management. Ensure all personalized guest experiences are upheld. Develop signature guest experiences unique. Staff Leadership Lead daily, weekly, Monthly department meetings. Minute daily, weekly, Monthly department meetings. Conduct staff performance evaluations quarterly. Develop leadership & training plans. Ensure staff morale and culture always remain positive. Strategic Development Build strategic networking partnerships. Identify new revenue streams and implement them Oversee Brand development and growth. Suppor...