General Manager (Ref: 196765)

General Manager / Operations Manager

FB is partnering with a fast-growing e-commerce business operating within a regulated environment (pharmacy and healthcare-adjacent operations) to appoint a high-impact General Manager / Operations Manager.

This is a pivotal leadership role for a forward-thinking, commercially driven operational generalist who thrives in scaling environments. You will be responsible for taking ownership of operational performance, shaping KPI frameworks, and driving continuous improvement across a multi-channel e-commerce operation.

The business is entering a key growth phase and is looking for someone who can bring structure, clarity and performance discipline while remaining hands‑on in execution.

The Role

As General Manager, you will own the end-to-end operational performance of the business, ensuring teams, systems and processes are aligned to deliver efficiency, compliance and commercial growth.

You will...