General Manager, Operations

Job Req Number:
Time Type: Full Time

Responsibilities

• Provide strategic and tactical leadership for one or more major contract logistics sites, ensuring operational excellence, safety compliance, and maximum efficiency.
• Serve as the primary executive contact for key customer accounts at the site level, driving continuous engagement, SLA adherence, and customer satisfaction.
• Lead the integration of modern warehouse technologies, including automation, robotics, and advanced Warehouse Management Systems (WMS), to future‑prove operations.
• Cultivate a high‑performance culture by driving robust talent development, succession planning, and employee engagement initiatives across large workforces, aligning with local manpower guidelines.
• Hold full P&L accountability for assigned facilities, aggressively managing cost drivers, resource allocation, and revenue optimization to meet or exceed budgetary targets.
• Le...