General Manager: Operations

Duties include:

• To obtain profit contribution by managing staff, establishing & accomplishing business objectives & ensuring compliance with Service Level Agreements (SLAs)
• Execute effective planning, delegating, coordinating, staffing, organizing & decision-making to attain the profit targets whilst ensuring compliance to SLAs
• Develop & implement a strategic plan through studying technological & financial opportunities, presenting assumptions & recommending objectives
• Ensure the realization of objectives through establishing plans, budgets, setting results measurements, allocating resources & effecting continuous progress review
• Coordinate efforts by establishing procurement, production, field and technical services policies and practices; coordinating actions with corporate staff
• Assign accountabilities, planning, monitoring, appraise job results, develop a climate for information sharing & providing development ...