General Manager

Whelans pubs · london, england, United-Kingdom

Location
london
Job Type
Full-time
Posted
July 01, 2026

Job Description

We are seeking an experienced and motivated General Manager to lead the day-to-day operations of our busy pub. This pivotal role requires a hands‑on leader with a passion for hospitality, a strong commercial mindset, and a proven track record of creating outstanding customer experiences. You will be responsible for delivering exceptional service, driving sales, managing a high‑performing team, and ensuring the venue operates efficiently, safely, and profitably, while inspiring teams to achieve operational excellence and business growth.

Key Responsibilities

  • Oversee comprehensive pub operations, including bar, food service, events, and customer service.
  • Lead, motivate, and develop a high‑performing team, including managers, supervisors, and front‑line staff.
  • Manage recruitment, training, scheduling, and performance of all employees.
  • Uphold exceptional standards of service, cleanliness, and venue presentation.
  • Monitor ...

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