GardaWorld: Edmonton - Customer Service Supervisor

Business Unit: GardaWorld Company
Career Area: Customer Experience
Location: Edmonton

Salary : 60k-65k

Join ECAM Technologies, a GardaWorld company.

GardaWorld, a leader in intelligent video monitoring and security technology solutions, is seeking a Customer Service Supervisor to join our Customer Experience team.

Reporting to the Senior Manager, Customer Experience, the Customer Service Supervisor is responsible for the day-to-day leadership, performance, and operational success of our Customer Service, Customer Loyalty, and Collections teams across Canada. Working closely with Team Leaders, you will drive operational excellence, employee engagement, customer satisfaction, and continuous improvement while ensuring departmental objectives align with the organization's strategic goals.

If you are a passionate leader who thrives in a fast-paced ...