Fully Remote Chief AI-Driven SRE & Platform Reliability

IgniteTech seeks an executive to own platform reliability for an AI-native SaaS community and social engagement platform. You will lead a senior, fully remote team across time zones, driving uptime, MTTR reduction, and customer satisfaction.

You will design and govern the AI agent operations, oversee incident management, and personally contribute to RCAs and agent code, shaping a playbook that defines the industry’s next steps.