Full-Time Client Service Clerk Position

Join the Coalmine Campground team as a Full-Time Client Service Clerk in Carmacks, YT. Your primary role will involve providing information and resolving customer complaints to enhance satisfaction.
In this permanent position, you will be instrumental in maintaining customer relations and ensuring timely billing and refunds. With 1-2 years of experience, you will communicate effectively with clients and manage important records related to service delivery.
Key Responsibilities:
• Resolve customer complaints swiftly and efficiently
• Provide information and answer customer queries
• Coordinate billing processes and issue refunds
• Maintain comprehensive records and statistics
• Process payments and issue necessary receipts
Requirements:
• At least 1 year of experience in customer service
• Must work on-site in Carmacks
• Permanent residency or valid work permit required
• Strong communication and record-keeping skills
• Ability to assess and addres...