Location
Iloilo
Job Type
Full-time
Posted
July 15, 2026
Job Description
Job Accountabilities:
+ Respond to customer requests via email. Provide customers with appropriate product and service information
+ Follow up on customer inquiries not immediately resolved to ensure resolution
+ Recognize and alert supervisor to trends in operations.
+ Identify, research, and resolve customer issues using the appropriate system
+ Maintain security and privacy
+ Prepare reports or provide necessary data as needed in Operations
+ Perform data entry
+ Recommend process improvements
+ Assist in on-the-job training for new associates, as required
+ Attend virtual calls and meetings as required by management and operation
Job Qualifications:
+ Bachelor's degree holder or Completed at least 2 years level in College (no back subjects/incomplete units)
+ At least 45 WPM
+ Basic computer skills (MS Office)
+ Possess sense of ur...
+ Respond to customer requests via email. Provide customers with appropriate product and service information
+ Follow up on customer inquiries not immediately resolved to ensure resolution
+ Recognize and alert supervisor to trends in operations.
+ Identify, research, and resolve customer issues using the appropriate system
+ Maintain security and privacy
+ Prepare reports or provide necessary data as needed in Operations
+ Perform data entry
+ Recommend process improvements
+ Assist in on-the-job training for new associates, as required
+ Attend virtual calls and meetings as required by management and operation
Job Qualifications:
+ Bachelor's degree holder or Completed at least 2 years level in College (no back subjects/incomplete units)
+ At least 45 WPM
+ Basic computer skills (MS Office)
+ Possess sense of ur...