Front Office Team Member

Job Description

• Provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate, helpful information.
• Attend to all incoming calls via the switchboard in a professional and polite manner, constantly striving to provide total customer satisfaction.
• Maintain strict security procedures to ensure guest confidentiality and safety.

Qualifications

• Some experience in retail, hospitality or a customer‑facing role.
• Excellent communication skills.
• Strong organisational skills.
• A positive, can‑do attitude.

Additional Information

• Hourly rate £13.45.
• Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C applies).
• Discounted hotel rates worldwide in Accor Hotels.
• Continuously learn and develop yourself with our Accor Academy.
• Support for your ...