Front Office Team Leader

As a Front Office Team Leader you are responsible to provide professional and customer focused service to our guests ensuring that their stay will become a memorable experience.  You are a key representative of our hotel and brand and as such you will need to anticipate guest needs and handle inquiries in a helpful and attentive manner.  You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met and that follow up is completed in a timely manner.  You will be proactive and innovative suggesting alternatives that meet guest needs ensuring their delight with their experience.

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Qualifications :

• Should be holding a degree in hospitality management and/or related field 
• Minimum two (2) years experience in Front Office preferably with demonstrated leadership skills  
• Good English communication skills additional languages would be an advantage
• customer driven and e...