Job Description
Job Description
What You Will Do
Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between.Coach, train, and motivate front desk associates—you're the team’s go-to guru.Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone.Monitor cash handling, shift reports, and compliance with brand and safety standards.Jump in wherever needed—whether that’s answering phones, updating the reader board, or helping with VIP arrivals.What We Are Looking For
Customer service and leadership experience – You’ve led teams, kept things calm under pressure, and know how to create a welcoming vibe.Strong communication skills – You’ll coordinate with guests, staff, and other departments like a pro.Detail-oriented and organized – From shift reports to guest requests, you keep the little things from becoming big problems.
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