Front Office Supervisor

Oaks Hotels · Brisbane City, Queensland, Australia

Location
Brisbane City
Job Type
full-time
Posted
June 25, 2026

Job Description

Job Description

Oaks Brisbane Mews Suites are looking for a full time Front Office Supervisor who brings proven front office experience, leadership qualities, and a passion for delivering exceptional guest experiences to join the team.

About the Role:

  • Lead and support the team in delivering exceptional guest experiences and ensuring a warm welcome for all guests.
  • Serve as a role model, sharing your expertise and continuously motivating the team to achieve high standards of service.
  • Oversee the completion of daily tasks, ensuring they are executed accurately and in a timely manner.
  • Manage guest arrivals and departures efficiently, ensuring a seamless check-in/check-out experience.
  • Address and resolve guest complaints promptly and professionally, maintaining high levels of guest satisfaction.

Shift Details (subject to cha...

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