Front Office Receptionist

The Salthill Hotel is seeking a motivated and professional Receptionist to join our dedicated Front Office Team. As the first point of contact for our guests, you will provide a warm welcome and ensure a friendly, efficient, and memorable service throughout their stay. As Receptionist, you will be the face of the hotel, representing our values of hospitality, professionalism, and excellence.

Key Responsibilities

• Welcome guests on arrival and manage check-in/check-out procedures.
• Handle phone calls, emails, and guest enquiries promptly and professionally.
• Resolve guest issues, feedback, or complaints in a courteous and effective manner.
• Ensure all email queries are followed up and delegated tasks are completed.
• Maintain high standards during busy arrival and departure periods.
• Drive sales opportunities and deliver a high standard of service at the front desk.
• Man...