Location
, , philippines
Job Type
Full-time
Posted
June 11, 2026
Job Description
Full job description
- Ensure efficient check-in/out while maintaining accurate guest records.
- Maintain and update guest history and marketing database.
- Handle master folios, key management, and security compliance.
- Coordinate with Bell Service for smooth luggage handling and transport.
- Upsell rooms, outlets, and hotel facilities.
- Manage guest inquiries and ensure seamless service delivery.
Concierge & Business Center Services
- Provide business center assistance and amend guest booking preferences.
- Knowledgeable about airline frequent flyer programs and hotel services.
- Offer directions and recommendations for local attractions and services.
Cashiering
- Perform cashier functions, balance shift transactions, and handle foreign exchange.
- Process guest charges, maintain float funds, and ensure billing accuracy.
- Adhere to...