Front of House

<p><b>Job Description:</b></p> <div> </div> <ul> <li> <p>Welcome guests with warmth, professionalism, and attention to detail.</p> </li> <li> <p>Manage end to end guest journey efficiently.</p> </li> <li> <p>Handle appointments, scheduling, and guest flow management.</p> </li> <li> <p>Coordinate with therapists and internal teams for smooth operations.</p> </li> <li> <p>Address guest queries, concerns, and requests promptly.</p> </li> <li> <p>Maintain accurate guest records and appointment data.</p> </li> <li> <p>Generate and manage daily reports using Excel and internal systems.</p> </li> <li> <p>Ensure high standards of hygiene, presentation, and front desk readiness.</p> </li> <li> <p>Monitor peak hours and manage operational flow effective...