Front Desk

Location: Des Moines, IA
Job Description Job Description:
Primary Function The primary function of a Front Desk Clerk is to perform customer service and attend to guests at the front desk of the hotel.
Duties And Responsibilities
Check guests in and out of rooms using computer.
Be able to take guest reservations by phone or in person.
Operate hotel switchboard in order to transfer guest calls and record and make guest wake up calls.
Drive shuttle van as needed.
Responsible for balancing cash drawer and shift deposit.
Oversee the gift shop and complete transactions related to the gift shop while on duty.
Maintain files and complete paperwork related to the front desk.
Have knowledge of and use proper procedures for any safety and/or security issues that occur during shift.
Ability to operate laundry equipment to wash, dry, fold and store laundry.
Deliver rollaways, cribs and additional guest supplies if requested.
Keep all work are...