Front Desk Receptionist

We are seeking a reliable and customer-focused Front Desk Receptionist to manage daily front-of-house operations. This role is key in ensuring smooth appointment scheduling, accurate sales processing, and providing excellent customer service in a fast-paced environment.

• Appointment Management
  • Handle booking, rescheduling, and cancellations of customer appointments
  • Manage daily appointment schedules to optimize outlet efficiency
  • Coordinate with therapists to ensure smooth service flow
• Sales & Billing
  • Accurately key in sales invoices and process customer payments
  • Ensure proper recording of packages, services, and product sales
  • Assist in basic daily sales reconciliation
• Customer Service
  • Greet and attend to walk-in and existing customers
  • Respond to customer inquiries (in-person, phone, WhatsApp)