Front Desk Receptionist (Medellín)

Overview

We're opening a new wellness space in Medellín dedicated to transformative sauna and ice bath experiences. You will be the face and heart of our center, ensuring every guest feels welcomed, cared for, and excited about their wellness journey. The role is more than a front desk position; you create the first impression and set the tone for how people experience our space.

The schedule is rotating, requiring work on different shifts throughout the week to serve clients across all hours we are open.

Responsibilities

• Welcome clients with genuine warmth and create a positive first impression
• Manage reservations, check‑ins, and daily scheduling
• Answer client questions and guide them through their experience
• Keep the reception area clean, organized, and inviting
• Process payments and handle basic transactions
• Communicate with team members to ensure smooth operations
• Respond to client inqui...