Front Desk Agent

$15.00 - $15.00 per hourBe the reason guests feel at home at Courtyard Virginia Beach Oceanfront North/37th Street.We’re seeking a Front Desk Agent who greets every guest with a smile, provides thoughtful support throughout their stay, and takes pride in delivering genuine hospitality.
If you love helping others and enjoy creating positive moments, you’ll fit right in here.

Overview:

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

Potential Career Paths:

Front Desk Supervisor – Front Desk Manager – Front Office Manager - Operations Manager-Assistant General Manager – General Manager –Area Vice President of Operations

Key Duties & Responsibilities:

Resolve guest complaints, ensuring guest satisfaction.

An...