Front Desk Agent

Front Desk Agent – The Ritz-Carlton Tenerife, Abama
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We are looking for service-driven professionals who excel in attention to detail, anticipate guest needs, and thrive in a luxury hospitality environment.

Responsibilities

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• Welcoming guests in a warm, professional, and brand-aligned manner.
  
• Managing check-in and check-out procedures, ensuring accuracy and efficiency.
  
• Providing detailed information about the resort, its facilities, services, and experiences.
  
• Attending to guest requests, preferences, and special requirements, coordinating with relevant departments as needed.
  
• Handling room reservations, modifications, and cancellations using internal systems.
  
• Managing payments, billing, and account closures in line with established procedures.
  
• Addressing guest ...