French-Speaking Customer Support Specialist

French-Speaking Customer Support Specialist – Remote (Lisbon Region)

Are you a French speaker seeking the freedom of working from home without losing connection to a local corporate hub? We are looking for customer-oriented individuals to join our digital support team!

This position is a Work From Home (WFH) role open exclusively to candidates residing in the Lisbon area. It offers the perfect balance of a remote lifestyle with the convenience of living close to our local headquarters for community events, equipment updates, and team touchpoints.

The Role

• Customer Care: Act as the primary point of contact for French-speaking customers, answering inquiries via phone, email, and live chat.
• Problem Resolution: Assist users with product inquiries, order tracking, billing questions, cancellations, and basic account troubleshoo...