French and English Speaking Customer Advisor (Remote Portugal only)

Are you fluent in French and English and passionate about delivering exceptional customer service? Are you ready to start or further your career in one of Europes most vibrant and dynamic cities? If so, we have the perfect opportunity for you!

We are seeking a French and English-Speaking Customer Advisor to join our team in Portugal, working on an exciting insurance project.

Your Role

As a French and English-Speaking Customer Advisor, you will be the first point of contact for our customers, providing them with personalized assistance, solutions, and guidance regarding their insurance needs. Your responsibilities will include:

• Responding to customer inquiries via phone, email, or chat in a friendly and professional manner.
• Resolving issues efficiently and effectively while maintaining a high level of customer satisfaction.
• Educating customers about insurance policies, benefits, and terms.
• Maintaining accurate records ...