Location
singapore
Job Type
Full-time
Posted
June 28, 2026
Job Description
Responsibilities
- Develop and nurture strong client relationships by understanding their logistics needs and delivering tailored solutions.
- Respond to customer inquiries, service requests, and complaints in a timely and professional manner.
- Coordinate cross-functionally with operations, customer service, and transportation teams to ensure prompt and accurate deliveries.
- Monitor and track shipments, providing clients with regular updates and addressing any issues proactively.
- Collaborate with carriers and logistics partners to secure competitive rates and maintain high service quality.
- Assist in preparing quotations, proposals, and supporting contract negotiations to drive customer retention and growth.
- Ensure accuracy in preparing shipping documents, invoices, and customs declarations in compliance with regulations.
- Maintain up-to-date records of client interactions and provide regular reports on acco...
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