Fraud Operations Lead

Fraud Operations LeadJob detailsAnalyticsLondonFull-time£86,312 GBP - £98,395 GBPAs Fraud Operations Lead, you sit at the intersection of operational execution and fraud intelligence, shaping how fraud operations evolve as Klarna scales. You are responsible for improving how teams, processes, and tools work together to deliver efficient, high-quality outcomes across consumer and partner fraud. This position combines leadership with hands-on expertise, ensuring strong ownership of operational quality while continuously advancing how work is performed.**What you will do** You will own and evolve Klarna’s fraud operations framework, leading a team of specialists while maintaining hands-on involvement to ensure strong process understanding and quality. You will work closely with external vendors while retaining internal expertise, enabling the team to validate workflows, support during operational peaks, and continuously improve performance. By identifying inefficiencies and optimizing pr...