Franchisee Analyst

Crocs, Inc. · sorocaba, sorocaba, Brazil

Location
sorocaba
Job Type
Full-time
Posted
July 08, 2026

Job Description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.
Overview
The Franchise Analyst will be responsible for ensuring the efficiency and smooth flow of administrative and commercial operations, managing processes, supporting business areas, and monitoring operational activities to ensure alignment, quality, and timely delivery.
What You'll Do
Order structuring
Order entry in systems
Order tracking
Billing tracking
Delivery follow-up
Return follow-up
Discrepancy resolution
Grade B
EOL (End-of-Life)

Operational customer service (SAC)
Functional manageme...

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