Fortisbc Technical Infrastructure Analyst Trail

Elevate your technical support career at FortisBC as a Technical Analyst 3. This full-time role emphasizes infrastructure management, ensuring optimal performance of critical systems and client support services. You will lead the technical diagnostics for infrastructure issues and support end-users in various computing environments. The position requires an ability to manage projects, execute preventative measures, and maintain extensive knowledge of IT systems, enhancing overall operational efficiency. Responsibilities

Provide first-line and advanced technical infrastructure support Handle incident tickets and client queries Undertake hardware and software troubleshooting tasks Manage upgrades and installations across systems Report on work completed via a management system Requirements

Diploma in Computer Technology or related field Six years of relevant technical experience Solid understanding of IT infrastructure principles Exceptional problem-solving and communic...