Formateur des opérations de paiement / Payment Operations Trainer

Overview

Global Payments is seeking a Payment Operations Trainer to empower internal teams and external clients to master payment products, processes, and technology. In this role, you will drive adoption, performance, and compliance through engaging learning experiences.

Responsibilities

• Drive business performance by delivering impactful training programs that increase knowledge, strengthen operational effectiveness, and improve customer outcomes.
• Enable the successful adoption of products and processes by translating complex payment concepts into engaging learning experiences that build confidence and accelerate proficiency.
• Measure training effectiveness, identify development opportunities, and implement enhancements to strengthen learning outcomes.
• Customize training solutions to evolving business needs, ensuring teams remain prepared for new technologies, regulatory requirements, and operational changes.
• Build...