Forex Retention Team Lead (UK Desk)

Decision Management Consultants is seeking a Retention Team Leader/Manager for a Forex trading client based in Dubai, UAE. The role focuses on leading the UK/English Desk retention team, coaching staff, and driving retention, deposits and revenue targets in a fast-paced regulatory environment.

The candidate will monitor KPIs, implement performance improvements, and handle complex client cases while upholding a high-performance culture and strong English communication skills.