Food & Beverage Host

Overview

Hyatt Centric Hotel Cambridge, Starman Restaurant & Bar. The Food & Beverage Host is responsible for delivering exceptional dining experiences by providing prompt, attentive, and professional service. This role ensures that all guests feel welcomed, well-taken-care-of, and satisfied throughout their visit while maintaining high standards of hospitality, cleanliness, and product knowledge.

Responsibilities

• Greet guests warmly and create a positive, welcoming atmosphere.
• Take food and beverage orders accurately and professionally.
• Provide menu recommendations and answer product-related questions.
• Serve food and drinks in a timely and efficient manner.
• Anticipate guest needs and respond promptly to requests.
• Handle guest feedback and resolve concerns courteously.
• Set up and clear tables according to service standards.
• Ensure dining areas are clean, organised, and presenta...