Location
singapore
Job Type
Full-time
Posted
July 13, 2026
Job Description
Key Responsibilities Leadership & People Management
- Lead, train, and motivate FOH staff to deliver exceptional service and high energy
- Set team schedules, manage performance, and ensure smooth daily operations
- Create a positive, respectful, and high-morale team environment
- Handle guest feedback professionally—both in-person and via platforms like Google & Chope
- Analyze customer feedback and implement improvements to enhance guest satisfaction.
- Oversee day-to-day FOH operations including reservations, table turns, and queue management
- Collaborate with kitchen, bar, and events teams to ensure seamless service
- Ensure cleanliness, ambiance, and music levels reflect the brand’s energy
- Work closely with the marketing team Implement marketing and promo...