Food and Beverage Manager at Playground

Elevate guest experience as Playground's Food and Beverage Manager in Kahnawake. This key role focuses on team leadership and operational excellence in a dynamic gaming environment.

Playground seeks an experienced Food and Beverage Manager to oversee daily operations on our gaming floor. Candidates should have a strong background in managing teams and driving revenue while ensuring the highest level of customer satisfaction. You will mentor staff, enforce policies, and enhance service quality through effective training and communication.

Key Responsibilities:
• Ensure adherence to workflows and processes
• Conduct checkpoints and report on performance
• Manage Point of Sales and beverage control systems
• Coach staff to maximize revenue per guest
• Address guest concerns for total satisfaction

Requirements:
• Minimum of 2 years' management experience
• Proven revenue-driving capabilities
• High profi...