Food and Beverage Assistant - Campus Services - 80056 - Grade 2

University of Birmingham · United Kingdom, United Kingdom, United Kingdom

Location

United Kingdom

Job Type

Full time

Posted

July 12, 2026

Job Description

Summary
You will be responsible for providing excellent customer service in any one of those areas/outlets. This post will involve basic food preparation, the provision of a high quality food and beverage service, cash handling, cleaning and stock control, together with any other duties required to ensure the smooth running of the business and operations service we offer to our diverse range of customers. In order to flexibly use resource you may be required to work elsewhere in the department or wider University.
Main Duties
Customer Service
Greet and serve customers in a professional, responsive courteous, friendly manner, including answering queries and dealing with situations that arise, to deliver the highest level of customer service.
Building rapport with customers whenever possible and encouraging customer feedback.
Maintain a professional working relationship with all colleagues.
Business Requirements
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