Location
khayelitsha
Job Type
Full-time
Posted
July 13, 2026
Job Description
Job Overview
Welcome to FNB, the home of #changeables. We are a trusted partner, deeply invested in creating a better world by delivering innovative, contextual, and customer‑centric financial solutions. As part of our FNB Points of Presence (POP) team, the Community Advisor plays a critical frontline role in delivering excellent service to customers, ensuring they are served promptly, their needs are understood, and their requests are processed accurately and efficiently. This role contributes to business growth by driving exceptional customer experiences, growing the client base, and supporting sales and service delivery aligned to FNB’s standards.
Responsibilities
- Serve customers promptly and professionally, ensuring their needs are fully understood.
- Deliver an excellent customer experience aligned to Balanced Scorecard service standards.
- Achieve net profit growth through effective sales and service support.
- Manag...